[SML] Inability to use words

[e-mail frank.wood95]

Once upon a time, when you bought software, it came with a manual.
Written on paper, and bound as a book. Nowadays, the manual is on
line, and probably comes down as a PDF file. The problem is that if
you have an internet access problem, or one with your PDF reader, you
can't get hold of the information to solve your problem. This means
that you have to ring an expensive help line, which is usually as much
use as a fart in a fanfare. Moreover, when you can get hold of them,on
line, few of the options refer to the real problem you have.

Years ago, I used to understand hardware, and software. Not any more.

On 21 April 2015 at 19:47, Jerry Durand via Stagecraft
<stagecraft at theatrical.net> wrote:
> I installed an "upgrade" for my mechanical CAD software last night and as
> normal it broke several things.  It also pops up this fancy swiss army knife
> selector whenever you click on something.  Since I find this about as useful
> as your typical over-done SAK (not a good one with a few items), I looked up
> how to disable some of the functions.  Instructions said it can be done, but
> no mention how.
>
> Contacted support, "here's a video".  Can you just say it in words, I don't
> have time for videos.  "no".
>
> Ok, scan the video, a few minutes in they finally get to the point.  Right
> click on the selector and you'll get a menu of things you can
> enable/disable.
>
> *sigh*  THAT can't be explained in an e-mail or the manual, it needs a
> video???
>
> --
> Jerry Durand, Durand Interstellar, Inc.  www.interstellar.com
> tel: +1 408 356-3886, USA toll free: 1 866 356-3886
> Skype:  jerrydurand
>
>
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-- 
Frank Wood