[SML] Copies of invoices policy question...

[Jerry Durand]

We often get duplicate requests from companies, especially when they
want to stretch out payments (seems they lose their copy every 30 days).

For companies, copies are provided to whoever asks.  Sometimes we just
blanket send to everyone on our contact list in the hopes that one of
them will pay it.

For orders we get through eBay it gets trickier.  We get an order from
Brenda1234 for a Space Sprocket.  Then we get a payment from George that
says the shipping address is Elroy.  Then an email comes in from Judy
who says Rosie wants it in Blue.  Of course NONE of them refer back to
the original order.

On 03/31/2015 07:01 AM, Barney Simon via Stagecraft wrote:
>
> This is a question for both vendors and customers.  How do you handle
> requests for copies of invoices?
>
>  
>
> Today’s question stems from the following:  Photo Stylist Brenda Starr
> rented [and gave her cc] pipe, base, and drape.  Later in the day,
> after the return, Lois Lane of Daily Planet Productions, calls asking
> for copy of invoice for Brenda Starr’s order.
>
>  
>
> Do I automatically send it? Do I resend invoice to Brenda informing
> her of the share request and leave it to her?
>
>  
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://theatrical.net/pipermail/stagecraft_theatrical.net/attachments/20150331/a06b8c73/attachment.html>