[SML] ETC Color Source SPOT & PAR unit repair

Dorian Kelly illuminati500 at gmail.com
Fri Jul 9 17:21:12 UTC 2021


I don’t have any answer to this, but can I suggest you post this query on the Facebook lighting designers page? There seems to be an awful lot of technical wisdom there

Dorian Kelly





> On 9 Jul 2021, at 2:15 pm, Steven Mclean via Stagecraft <stagecraft at theatrical.net> wrote:
> 
> 
> 
> Hello to the wisdom of the list:
> The startup theatre that I am working with bought an inventory of ETC Color Source SPOT Deep Blue &  Color Source PAR Deep Blue units about a year and a half ago.  Just as we were beginning to get some use out of them, the theatre was shut down due to Covid.  The producer pivoted last December & opened as a sort of nightclub with limited seating & we began using the lights again.  All seemed to be going well, but one-by one some of the units became unresponsive.  About a month ago, I did an entire survey of the rig (I did not buy the units & have very limited experience with these type of LED units).  Anyway, I discovered that roughly 1/3 of the SPOT & 1 of the 20 PAR units were malfunctioning.  
> 
> The nature of the failure is that when power is applied, the units fail to power up.  Fans do not come on & the small screen fails to illuminate.  All units DO pass along power & DMX to units downstream in the daisy-chain.
> 
> There seems to be no commonality concerning the placement in the digital or power daisy-chain.  Some were at the end of one or the other; some were mid-chain; some were at or towards the beginning.
> 
> Apparently these units are no longer under warranty and ETC/Barbizon has issued me an RMA for the repair.  This will require shipping all 13 units to & from Wisconsin (from SW Florida) at an undisclosed cost & a repair of an estimated $500 or more each.
> 
> The producer is understandably concerned.
> 
> My question to the list is:  Are there any alternatives, or is the theatre destined to pay roughly 1/2 or more of the replacement cost of the units in order to get them repaired?
> 
> 
> -- 
> Steven J McLean
> 515-480-8461
> stevenjmclean at gmail.com
> designandtechtheatre.wordpress.com
> <ETC SPRING 2021 REPAIR LIST.pdf>
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