[SML] ETC Color Source SPOT & PAR unit repair

[John Taylor]

I concur with Matthew's statement. I was allowed to use some of the
Color Source units a few years ago. If I remember a quick read on them
before I used them was to limit the number of units daisy chained. I may
be wrong but that popped into my head on reading this message. I would
try running in no more than groups of 3 to see if that makes them work
correctly on both power and DMX.

JT


On 7/9/2021 11:48 AM, Matthew Breton via Stagecraft wrote:
> How many units are you daisy-chaining together?  I'd examine how many
> units you're asking to pass power and data through, and either power
> fixtures individually (preferred) or making the runs as short as possible.
>
>
> Matthew Breton
> Design for Theater and Dance
> ------------------------------------------------------------------------
> *From:* Stagecraft <stagecraft-bounces at theatrical.net> on behalf of
> Steven Mclean via Stagecraft <stagecraft at theatrical.net>
> *Sent:* Friday, July 9, 2021 9:13 AM
> *To:* Stagecraft <stagecraft at theatrical.net>
> *Cc:* Steven Mclean <stevenjmclean at gmail.com>
> *Subject:* [SML] ETC Color Source SPOT & PAR unit repair
>
> Hello to the wisdom of the list:
> The startup theatre that I am working with bought an inventory of ETC
> Color Source SPOT Deep Blue &  Color Source PAR Deep Blue units about
> a year and a half ago.  Just as we were beginning to get some use out
> of them, the theatre was shut down due to Covid. The producer pivoted
> last December & opened as a sort of nightclub with limited seating &
> we began using the lights again.  All seemed to be going well, but
> one-by one some of the units became unresponsive. About a month ago, I
> did an entire survey of the rig (I did not buy the units & have very
> limited experience with these type of LED units).  Anyway, I
> discovered that roughly 1/3 of the SPOT & 1 of the 20 PAR units were
> malfunctioning.
>
> The nature of the failure is that when power is applied, the units
> fail to power up.  Fans do not come on & the small screen fails to
> illuminate.  All units DO pass along power & DMX to units downstream
> in the daisy-chain.
>
> There seems to be no commonality concerning the placement in the
> digital or power daisy-chain.  Some were at the end of one or the
> other; some were mid-chain; some were at or towards the beginning.
>
> Apparently these units are no longer under warranty and ETC/Barbizon
> has issued me an RMA for the repair.  This will require shipping all
> 13 units to & from Wisconsin (from SW Florida) at an undisclosed cost
> & a repair of an estimated $500 or more each.
>
> The producer is understandably concerned.
>
> My question to the list is:  Are there any alternatives, or is the
> theatre destined to pay roughly 1/2 or more of the replacement cost of
> the units in order to get them repaired?
>
>
> --
> Steven J McLean
> 515-480-8461
> stevenjmclean at gmail.com <mailto:stevenjmclean at gmail.com>
> designandtechtheatre.wordpress.com
> <http://designandtechtheatre.wordpress.com>
>
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