[SML] ETC Nomad/Mac problems

[Jeff Forbes]

Thanks everyone. Two things that bear mentioning are that I have to force quit EOS whenever I use it now, normal quitting just hets the spinny beach ball, and I replaced my laptop with another one that has not been upgraded to Sequoia and it works just fine, so the problem is isolated to my laptop. 
I’ll contact ETC as Dave suggests and see if they can help.



> On Oct 19, 2024, at 5:00 AM, stagecraft-request at theatrical.net wrote:
> 
> [uncloaking]
> 
> Had a chat with technical support they had a slew of questions.  I think your friend's best option is to contact support directly 
> https://www.etcconnect.com/Contact-Us.aspx
> 
> 
> David Fox ?He/Him/His?ETC Training and Documentation Specialist?Tel (608)824-5056 
> 
> [cloaking]
> 

> On Oct 18, 2024, at 5:00 AM, stagecraft-request at theatrical.net wrote:
> 
> Hi Jeff -
> 
> I checked with a colleague on campus that's using the Nomad on a new
> Mac, with Sequoia (for things like football game flash-n-trash, etc) -
> and she says she's not had any problems like yours, though she says it
> sometimes doesn't save her cues. Or loads up without the patch. But
> she's only been using it with Sequoia, so she doesn't know if it's the
> new OS, or something else.
> 
> - Jon
> 
> 
> -- 
> Jon Ares
> www.arescreative.com
> 
> 
> 
> ------------------------------
> 
> Message: 2
> Date: Thu, 17 Oct 2024 23:49:17 -0400
> From: Dave Vick <dave.vick at gmail.com>
> To: Stagecraft Mailing List <stagecraft at theatrical.net>
> Subject: Re: [SML] ETC Nomad/Mac problems
> Message-ID:
> <CAEy8B2=6aC9ecL6smDN_J3ZD-JW7sypMMW9wm9kAVehLfDpPSQ at mail.gmail.com>
> Content-Type: text/plain; charset="UTF-8"
> 
> Having been a Mac-head since literally before the beginning of Macs -
> my first computer* was a Lisa XL - I can safely assume that the new
> Mac OS has probably broken the dongle app, at least partially. It's
> not the first time an OS update, even a Mac OS update, has done so,
> and part of the reason I'm still limping along in Catalina.
> 
> -DV
> 
> *...which I still have, and it still runs, or should I say crawls.

Jeff Forbes
jforbes1956 at gmail.com