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<font face="Arial">In a bit of a Catch-22 here...<br>
<br>
I tried logging into our business PayPal account today, entered my
account name and password and it asked for the 6 digit security
code as normal. I got the code from the device and entered it.
Bzzzzt! Error, get a new code. Repeat a few times, now it says I
tried too many times, contact them.<br>
<br>
I've called a couple of times, their operators do not have any
idea what a security device is, all they know is you enter your
user name and password, they have no instruction that some of us
have two-factor security.<br>
<br>
Can't e-mail PayPal, you have to log in to do that and if I could
log in I wouldn't need to contact them.<br>
<br>
Is there an e-mail address or phone number for someone far enough
up the food chain that they might have a glimmer of possibility of
maybe comprehending that my account needs more than just a
password?<br>
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<pre class="moz-signature" cols="72">--
Jerry Durand, Durand Interstellar, Inc. <a class="moz-txt-link-freetext" href="http://interstellar.com">http://interstellar.com</a>
tel: +1 408 356-3886, USA toll free: 1 866 356-3886
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