<html><head><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"></head><body><div>Failing that, can anyone using the double system and able to get in, please forward this to PayPal internally.</div><div><br></div><div><br></div><div><br></div><div id="composer_signature"><div style="font-size:85%;color:#575757">Sent from my T-Mobile 4G LTE Device</div></div><div style="font-size:100%;color:#000000"><!-- originalMessage --><div>-------- Original message --------</div><div>From: Jerry Durand via Stagecraft <stagecraft@theatrical.net> </div><div>Date: 6/23/2016 12:34 AM (GMT+01:00) </div><div>To: Stagecraft <stagecraft@theatrical.net> </div><div>Cc: Jerry Durand <jdurand@interstellar.com> </div><div>Subject: [SML] Oh great SML mind... </div><div><br></div></div>
<font face="Arial">In a bit of a Catch-22 here...<br>
<br>
I tried logging into our business PayPal account today, entered my
account name and password and it asked for the 6 digit security
code as normal. I got the code from the device and entered it.
Bzzzzt! Error, get a new code. Repeat a few times, now it says I
tried too many times, contact them.<br>
<br>
I've called a couple of times, their operators do not have any
idea what a security device is, all they know is you enter your
user name and password, they have no instruction that some of us
have two-factor security.<br>
<br>
Can't e-mail PayPal, you have to log in to do that and if I could
log in I wouldn't need to contact them.<br>
<br>
Is there an e-mail address or phone number for someone far enough
up the food chain that they might have a glimmer of possibility of
maybe comprehending that my account needs more than just a
password?<br>
</font>
<pre class="moz-signature" cols="72">--
Jerry Durand, Durand Interstellar, Inc. <a class="moz-txt-link-freetext" href="http://interstellar.com">http://interstellar.com</a>
tel: +1 408 356-3886, USA toll free: 1 866 356-3886
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