<html><body><div style="font-family: arial,helvetica,sans-serif; font-size: 12pt; color: #000000"><div></div><div>Call tech support at 800-688-4116. If it's after hours, leave a message; they'll call you back within 15 minutes.</div><hr id="zwchr" data-marker="__DIVIDER__"><div data-marker="__HEADERS__"><br></div><div data-marker="__QUOTED_TEXT__">Hi Guys,<br><br>My theatres console is and Etc element, and I recently updated the software to the latest version and once it finished downloading, I reloaded my show file and none of my lights appear to be functioning, the patching all seems to be correct and I can’t find anything wrong so i was wondering if any of you have had the same issue or a solution to my problem<br><br>Thanks!<br></div></div></body></html>