<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div><span></span></div><div><meta http-equiv="content-type" content="text/html; charset=utf-8"><div><span></span></div><div><meta http-equiv="content-type" content="text/html; charset=utf-8">That’s great customer service. I try to be diligent about pulling the batteries and storing them in a ziplock in the bag or case with whatever tool they supply when I stick something away in a drawer or a bag for any length of time. Too many sad stories from when I have forgotten. </div><div><br></div><div>I like flashlights with a switch at the front when I’m on deck. I like the ability to cup my hand around the front to contain or dim the light. And a front switch lets me turn the light on or off and cup one handed. </div><div><br></div><div>June Abernathy</div><div>IATSE #321 (Tampa, FL)</div><div>FOH Electrician</div><div>Disney’s The Lion King National Tour <br><br><div id="AppleMailSignature">Sent from my iPad</div><div><br>On Jan 23, 2018, at 3:00 PM, <font color="#000000"><span style="background-color: rgba(255, 255, 255, 0);">NODEraser <<a href="mailto:noderaser@gmail.com">noderaser@gmail.com</a>></span></font>wrote:<br></div><blockquote type="cite"><div><span></span><br><span>I bought a Fenix E25 at REI some number of years ago; seems like a</span><br><span>decent light, pretty bright for running on AA batteries, but I didn't</span><br><span>put it into daily use because I find the switch mounted up front</span><br><span>rather weird and inefficient compared to a tailcap switch. <snip></span><span>. So, for $9.75 shipped</span><br><span>they sent me an entire replacement light.</span><br><span></span><br><span>I'd call that pretty good customer service, especially since the</span><br><span>original issue wasn't with their product at all--just some cheap</span><br><span>batteries and neglect. I think I probably paid around $50 for the</span><br><span>light however many years ago it was I first bought it.</span><br><span></span><br><span>On a side note, if anyone has a dead E25, I have an extra light head</span><br><span>hanging around.</span><br></div></blockquote><br><blockquote type="cite"><div><span>[Greg Bennett]</span><br><span>-Independent Carpenter, Electrician & Lighting Designer</span><br><span>-Purveyor of Classic Apple & Macintosh Gear</span><br><span><a href="http://www.hsiprodsvcs.com/">http://www.hsiprodsvcs.com/</a></span><br><span><a href="http://www.macshack.us/">http://www.macshack.us/</a></span><br><br></div></blockquote></div></div><div><br></div></body></html>