<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
<html>
<body>
<div dir="auto">
<div dir="auto">As with Crestron, I'm sure there are such people. I'm the house guy for such things at the school where I work in Westlake Village...</div><div dir="auto">If you need a new dealer, let me know... </div><div dir="auto">Cheers,</div><div dir="auto">Steven R Hood </div><div dir='auto'><br></div>
<div id="aqm-original" style="color: black;">
<!-- body start -->
<div class="aqm-original-body">
<div style="color: black;">
<p style="color: black; font-size: 10pt; font-family: sans-serif; margin: 8pt 0;">On June 25, 2019 2:58:58 PM Will Schuessler via Stagecraft <stagecraft@theatrical.net> wrote:</p>
<blockquote type="cite" class="gmail_quote" style="margin: 0 0 0 0.75ex; border-left: 1px solid #808080; padding-left: 0.75ex;">
<div dir="ltr"><div dir="ltr">Hey, all -</div><div dir="ltr"><br></div><div>I'm tired of banging my head against the wall of Extron customer service, and the people who did my install are... less than competent. Are independent Extron programmers a thing, and if so does anyone have any recommendations?</div><div dir="ltr"><br><div>I've got a recently installed Extron IPCP Pro 550 brain and DTP Crosspoint matrix switcher in my theater, and I'm super unhappy with the way the installer set up the touchscreen UIs. I had to fight with them on install to get half the things we needed, and then over the course of the next year, we've found out a lot of additional broken things and tweaks that we want made.</div><div><br></div><div>I'd be more than happy to read up on the programming and learn how to do what I need to do myself, but Extron is a huge pain about locking down their systems to anyone but resellers. I even asked if there was paid training to get a login so I can use their software, but they won't even consider it for an end user. Anyway, I need someone to fix a laundry list of tweaks and broken things in the UI, and also give a once over to the rest of the code to see if there's anything glaringly wrong with it we haven't come across yet. And needless to say, I don't want to go back to the original vendor. I'm in LA, but this seems like the kind of thing that could be done remotely?</div><div><br></div><div>Thanks everyone,</div><div>Will</div></div></div>
<div>____________________________________________________________</div>
<div>For list information see <<a class="aqm-autolink aqm-autowrap" href="http://stagecraft.theprices.net/">http://stagecraft.theprices.net/</a>></div>
<div>Stagecraft mailing list</div>
<div><a class="aqm-autolink aqm-autowrap" href="mailto:Stagecraft%40theatrical.net">Stagecraft@theatrical.net</a></div>
<div><a class="aqm-autolink aqm-autowrap" href="http://theatrical.net/mailman/listinfo/stagecraft_theatrical.net">http://theatrical.net/mailman/listinfo/stagecraft_theatrical.net</a></div>
<div><br></div>
</blockquote>
</div>
</div>
<!-- body end -->
</div><div dir="auto"><br></div>
</div></body>
</html>