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So, I am coming to this thread late in the game and I haven't read all the messages, but this sounds like an issue I had with about 10 of my ColorSource Spots that were purchased in late 2018 and early 2019. </div>
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the issue popped up in the fall of 19 and hit different fixtures over about a 6-month period. One day the fixture powered on, and the next day it didn't. It still passed power and DMX through but would not power on itself. I contacted Barbizon and shipped all
of them back for warranty support. </div>
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I ran into an ETC regional rep at the 2020 SETC conference and asked if he knew anything about the situation, and he said that was a batch of fixtures manufactured about the time I ordered ours that had a bad "Something" - I can't remember the exact component
because this was literally a week before the shutdown. I have it written down somewhere at home, but I'm away teaching at Interlochen at the moment so I don't have access to my notes. </div>
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I mentioned this to a support rep at ETGC and they reluctantly confirmed the issue, but they didn't volunteer it until I asked. If you have a relationship with an ETC regional rep, you might ask them of this could be your issue. </div>
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I hope this helps. </div>
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Cheers, </div>
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Wally Eastland</div>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> Stagecraft <stagecraft-bounces@theatrical.net> on behalf of Bruce Bennett via Stagecraft <stagecraft@theatrical.net><br>
<b>Sent:</b> Saturday, July 10, 2021 2:07 PM<br>
<b>To:</b> Stagecraft Mailing List <stagecraft@theatrical.net><br>
<b>Cc:</b> Bruce Bennett <bennett.bruce@gmail.com><br>
<b>Subject:</b> Re: [SML] ETC Color Source SPOT & PAR unit repair</font>
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<div dir="auto">It sounds like power supplies in the affected luminaires have failed entirely.
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<div>With this failure rate it makes sense to considered integrity of sinusoidal wave forms in the AC supply. </div>
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<div>Industrial refrigeration units, AC units, generate AC waveform distortions that can impact longevity of LED drivers and power supplies. A transformer for lighting supply and another for sound supply (with isolated-ground) are always preferable.<br>
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<div dir="ltr" class="x_x_gmail_signature"><span style="background-color:rgba(255,255,255,0)">"A society grows great when old people plant trees whose shade they know they shall never sit in." - Greek proverb</span></div>
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<blockquote type="cite">On Jul 9, 2021, at 09:18, Steven Mclean via Stagecraft <stagecraft@theatrical.net> wrote:<br>
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<div>Hello to the wisdom of the list:</div>
<div>The startup theatre that I am working with bought an inventory of ETC Color Source SPOT Deep Blue & Color Source PAR Deep Blue units about a year and a half ago. Just as we were beginning to get some use out of them, the theatre was shut down due to
Covid. The producer pivoted last December & opened as a sort of nightclub with limited seating & we began using the lights again. All seemed to be going well, but one-by one some of the units became unresponsive. About a month ago, I did an entire survey
of the rig (I did not buy the units & have very limited experience with these type of LED units). Anyway, I discovered that roughly 1/3 of the SPOT & 1 of the 20 PAR units were malfunctioning. </div>
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<div>The nature of the failure is that when power is applied, the units fail to power up. Fans do not come on & the small screen fails to illuminate. All units DO pass along power & DMX to units downstream in the daisy-chain.</div>
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<div>There seems to be no commonality concerning the placement in the digital or power daisy-chain. Some were at the end of one or the other; some were mid-chain; some were at or towards the beginning.</div>
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<div>Apparently these units are no longer under warranty and ETC/Barbizon has issued me an RMA for the repair. This will require shipping all 13 units to & from Wisconsin (from SW Florida) at an undisclosed cost & a repair of an estimated $500 or more each.</div>
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<div>The producer is understandably concerned.</div>
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<div>My question to the list is: Are there any alternatives, or is the theatre destined to pay roughly 1/2 or more of the replacement cost of the units in order to get them repaired?</div>
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<div>Steven J McLean</div>
<div>515-480-8461<br>
<a href="mailto:stevenjmclean@gmail.com" target="_blank">stevenjmclean@gmail.com</a></div>
<div><a href="http://designandtechtheatre.wordpress.com" target="_blank">designandtechtheatre.wordpress.com</a></div>
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