[SML] [theatre-sound-list] Q LAB Video Question

[Blackfaer]

I just want to say thanks for the post; it's always great to be reminded how good customer service can be in our industry.

Sent from my iPhone

> On Oct 28, 2015, at 11:19 AM, Andy Lang via Stagecraft <stagecraft at theatrical.net> wrote:
> 
>> On Wed, Oct 28, 2015 at 2:13 PM Jon Ares via Stagecraft stagecraft at theatrical.net wrote:
>> 
>> That said, I appreciate seeing the response(s) on-list, as I have seen
>> this happen, as well....
> 
> In that case, you should email us as well when you have the problem, so we can help! Sometimes cases that seem the same have very different causes, and you’ll get the best, fastest, most accurate answer by reaching out directly to us :-D
> 
> Not to mention that there's often some back and forth involved with sending logs, workspaces, etc that aren't really suited to sending to an entire email list!
> 
> -Andy
> 
> —
> Andy Lang
> @SoundGuyAndy
> support at figure53.com
> 
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