[SML] RC4Magic Series 2 R3

[James Smith, RC4 Wireless]

Hi Nate.

This symptom is what happens when the power to the dimmer is connected backwards.  The active electronics do not operate, and the back-emf protection diodes in the output circuit conduct reverse input power directly to the load.  I’m betting all you need to do is switch the two input power leads (which ideally should be RED (+) and BACK (-)).  No harm is done, by the way — it is protected against permanent fault under this condition.

If this does not solve the problem, you are covered by our RC4Magic Lifetime Warranty.  We will Fedex a replacement to you, along with packaging for return of the faulty unit.

Sorry for the trouble.  We will get it sorted out quickly for you.

Jim
RC4 Wireless

------------------------------
James David Smith, President and Chief Product Developer
RC4 Wireless / Soundsculpture Incorporated <http://www.theatrewireless.com/> 
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> 
>> From: stagecraft-request at theatrical.net <mailto:stagecraft-request at theatrical.net>
>> Date: June 23, 2015 at 3:00:02 PM EDT
>> 
>> Hello Everyone,
>> 
>> So I am trying to make it work and I have used it before, but I can't
>> get the receiver to respond.  The transmitter is lighting up and
>> acting happy, but no leds are responding on the receiver at all.  I
>> thought I remembered there be a couple leds on the receiver that
>> blinked just to indicate that it had a connection with the
>> transmitter.
>> 
>> All of that being said, when I connect it to a battery and a 12v
>> light, the light comes on at full, but I fail to have any control of
>> dimming it whatsoever.
>> 
>> No blinking lights on the receiver and no control over fixture.  The
>> fixture only stays at full.  Does this sound like my receiver could be
>> dead?
>> 
>> Thanks for all your input.
>> 
>> Nate Wheatley
>> 
> 

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