[SML] ETC Color Source SPOT & PAR unit repair

[Steven Mclean]

Hello to the wisdom of the list:
The startup theatre that I am working with bought an inventory of ETC Color
Source SPOT Deep Blue &  Color Source PAR Deep Blue units about a year and
a half ago.  Just as we were beginning to get some use out of them, the
theatre was shut down due to Covid.  The producer pivoted last December &
opened as a sort of nightclub with limited seating & we began using the
lights again.  All seemed to be going well, but one-by one some of the
units became unresponsive.  About a month ago, I did an entire survey of
the rig (I did not buy the units & have very limited experience with these
type of LED units).  Anyway, I discovered that roughly 1/3 of the SPOT & 1
of the 20 PAR units were malfunctioning.

The nature of the failure is that when power is applied, the units fail to
power up.  Fans do not come on & the small screen fails to illuminate.  All
units DO pass along power & DMX to units downstream in the daisy-chain.

There seems to be no commonality concerning the placement in the digital or
power daisy-chain.  Some were at the end of one or the other; some were
mid-chain; some were at or towards the beginning.

Apparently these units are no longer under warranty and ETC/Barbizon has
issued me an RMA for the repair.  This will require shipping all 13 units
to & from Wisconsin (from SW Florida) at an undisclosed cost & a repair of
an estimated $500 or more each.

The producer is understandably concerned.

My question to the list is:  Are there any alternatives, or is the theatre
destined to pay roughly 1/2 or more of the replacement cost of the units in
order to get them repaired?


-- 
Steven J McLean
515-480-8461
stevenjmclean at gmail.com
designandtechtheatre.wordpress.com
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