[SML] Box Office/Ticketing Software

[Phil Haney]

*From an overall business perspective, because it’s web based, we’re able
to be more agile in how we sell tickets, and where, which will allow the
Chan Centre to do ticketing for the Faculty of Arts, and other units on
campus.*

What happens if you lose internet access?


-Phil

"Quini, quidi, quici" - I came, I saw, I played a little quidditch.



On Thu, Feb 5, 2015 at 3:03 PM, Riter, Andrew via Stagecraft <
stagecraft at theatrical.net> wrote:

>  I asked our Box Office manager, since we recently left 1 service
> provider, and started with another in August 2014.
>
>
>
> Our Box Office Manager says:
>
> The succinct answer I think you’re looking for is that Audienceview puts
> us in greater control on a number of levels.
>
> On a ticketing side, it gives us greater control of how revenue comes in,
> what revenue comes in, and an overall better customer experience, as it’s
> the Chan Centre.
>
> From a marketing perspective, we’re finally able to do in-house Customer
> Relationship Management for the first time, which is something they’ve been
> clamouring for for a while.
>
> From an overall business perspective, because it’s web based, we’re able
> to be more agile in how we sell tickets, and where, which will allow the
> Chan Centre to do ticketing for the Faculty of Arts, and other units on
> campus.
>
>
>
> The programs that made the short list were:
>
> AudienceView
>
> Patron Technology
>
> Ticketforce
>
> And TicketMaster
>
>
>
> (TicketMaster was our previous ticketing system as well.)
>
>
>
>
>
> Andrew M. Riter
>
> Assistant Technical Director / Head Lighting Technician
>
>
>
> 604-822-2372
>
> Andrew.riter at ubc.ca
>
>
>
> *From:* Stagecraft [mailto:stagecraft-bounces at theatrical.net
> <stagecraft-bounces at theatrical.net>] *On Behalf Of *SS via Stagecraft
> *Sent:* Tuesday, February 03, 2015 9:39 AM
> *To:* Stagecraft
> *Subject:* [SML] Box Office/Ticketing Software
>
>
>
> Hey gang, not a tech/design related question, so my apologies in advance.
> But I was hoping those of you who might be "one man armies", or have close
> ties with your Front of House staff, might be able to help out real quick.
>
> What Ticketing/Box Office software/companies might your venue be using?
> Overall opinion? And in brief, if there is anything standout (positive or
> negative) about the product/services/features, please do include in your
> response.
>
>
>
> Thank you kindly.
>
>
>
> -SS
> "Be careful when you play Scrabble. It is possible you may lose an I."
>
>
>
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